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Paul Mason, Health and Safety Director Barchester Healthcare PLC

‘My name is Paul Mason and I am the Director for Health and Safety for Barchester Homes. We are a national provider for Healthcare providing care across a range of services from nursing care to mental health issues.

We have been working with Surety Fire Safety Solutions since January 2015. During that time we have had excellent professional service from Surety and the Directors Richard and Warren are always available to give advice and support if required.

We have a number of facilities across the UK and at times require advice on a multifaceted range of problems in a short period of time. Surety Fire Solutions have always delivered the requisite advice whether it is a report or opinion on time no matter when it was asked.

The attention to detail, of a complex area of work is exemplary. The work is clear and well explained; concepts are easy to follow. Their ability to understand both our needs and the need to comply with Regulations and the advice given to our managers to assist in this area of work, makes them an asset to our organisation and their professionalism assists in our financial planning.’


Paul Atkins Property Director Inclusion Housing CIC

Inclusion Housing are a national provider of Specialist Supported Housing, we have a variety of supported living schemes designed to meet a wide range of housing needs for adults with learning disabilities, mental ill-health, acquired brain injuries, physical & sensory disabilities and Extra Care, including specialist dementia care.

Surety Fire Safety Solutions have provided the FRA service to IH on an informal basis for a number of years and following a formal tender process recently carried out IH have now agreed a long term contract with Surety Fire Safety Solutions to carry out fire risk assessments on all our premises; During the time we have worked with Surety Fire we have received an excellent professional service. Not only do they provide clear and concise Fire Risk Assessments they offer outstanding professional support whenever we require guidance.

Surety Fire Solutions deliver the advice and help we need to manage and comply with the Fire Safety Regulations in a manner that is easily understood by staff and managers whilst always emphasising the importance of compliance. The Fire Risk Assessment process is designed and delivered in a way that assists managers to ensure the premises remain compliant.

The support and guidance received from Surety Fire Safety Solutions contributes in ensuring Inclusion Housing maintain safe and well-managed premises. I am happy to recommend the services of Surety Fire Safety Solutions for the preparation and delivery of Fire Risk Assessments.